| Páginas no assunto: < [1 2] | I can't log in! (Staff: Fixed) Autor da sequência: expressisverbis
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Zea_Mays wrote:
I had all cookies deleted by a recent Firefox update and had to change the cookie settings in order to prevent this on the next browser start.
Of course, if a bug occurs that ruins your cookies, it's a special scenario, but presumably you don't need to keep deleting all your cookies all the time.
Anyway, if Proz users want to keep accessing the site right until this problem has been fixed, it looks like they should not delete their Proz cookies.
I've experienced a number of flaws with Firefox, which is why I only use it occasionally. It most certainly shouldn't delete any cookies simply because of an update.
| | | | Marianne Beeler
África do Sul
Local time: 19:08
Membro (2022)
Inglês para Alemão
+ ...
| Tried/done everything | Oct 11, 2024 |
Thsnks to everybody for the suggestions.
However, tried/did everything, and all different browsers, but issue is still not fixed, hence still can’t log in to PoZ.com (writing this on ProZ mobile).
Also still no reply from support - which as a paying member is frustrating!
[Edited at 2024-10-11 11:04 GMT]
| | | | | The development team has detected the issue and is working to solve it | Oct 11, 2024 |
Hi everyone,
I am sorry for the late reply.
The development team has detected the issue and is working to solve it.
In the meantime, we applied a temporary solution, and everyone with a problem should be able to log in now.
Once we have further updates, we will let you know.
Thanks for your patience, and sorry for the inconvenience.
Bests,
Yana
| | | | Edward Bradburn
Alemanha
Local time: 19:08
Membro (2006)
Alemão para Inglês
+ ...
| Also had this problem, works now | Oct 11, 2024 |
Thanks to expressisverbis for raising this issue, I can confirm the fix works for now on Firefox (as I would otherwise be unable to post this reply).
Earlier, it wasn't working on any browser with any settings (I tried no less than five: Edge, Chrome, Firefox, Opera and Safari).
Thx,
Ed
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Peter Motte 
Bélgica
Local time: 19:08
Membro (2009)
Inglês para Holandês
+ ...
| I'm in too, after problems this morning | Oct 11, 2024 |
I hope the login problems are definitively solved, although I have to admit I don't dare to log out at the moment
| | | | expressisverbis
Portugal
Local time: 18:08
Membro (2015)
Inglês para Português
+ ...
Autor do assunto
Yana Dovgopol wrote:
Hi everyone,
I am sorry for the late reply.
The development team has detected the issue and is working to solve it.
In the meantime, we applied a temporary solution, and everyone with a problem should be able to log in now.
Once we have further updates, we will let you know.
Thanks for your patience, and sorry for the inconvenience.
Bests,
Yana
Thank you all and Yana.
I've managed to log in now after this temporary solution.
We're all waiting for this to be fixed and hope it doesn't happen again. 😉
| | | | | I was out for a week, could not log in | Oct 11, 2024 |
I suspect Edge is trying any possible way to become the favorite browser. I have all sorts of difficulties because of Edge that I definitely don't want to use. I am back to normal now. Hopefully it will last.
| | | | Zea_Mays
Itália
Local time: 19:08
Membro (2009)
Inglês para Alemão
+ ...
I have been blocked for some time now from accessing the Forums page "because of spam".
Are you folks perhaps experimenting with immature AI?
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| | | Overall user experience can be improved | Oct 11, 2024 |
After clearing the cache and cookies, changing browsers, or trying to navigate in Incognito mode, technical problems should no longer occur. I believe this is due to the website's default settings and overall poor user experience. I'm relatively new here (I only started being an active member several months ago), and I still don't fully understand the interface.
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