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Poll: If a translation agency has no Blue Board record, you...?
Autor da sequência: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
STAFF DO SÍTIO
Nov 13, 2021

This forum topic is for the discussion of the poll question "If a translation agency has no Blue Board record, you...?".

This poll was originally submitted by Nina Khmielnitzky. View the poll results »



Sahib Mamudu
 
I wouldn’t know or care Nov 13, 2021

I just use common sense.

Michael Harris
Muriel Vasconcellos (X)
Christine Andersen
expressisverbis
Carla Lopes
Nadia Silva Castro
Kamal Idkaidek
 
Muriel Vasconcellos (X)
Muriel Vasconcellos (X)  Identity Verified
Estados Unidos da América
Local time: 12:46
Espanhol para Inglês
+ ...
Other Nov 13, 2021

I trust my instincts.

Maria Teresa Borges de Almeida
neilmac
Liena V.
Anton Konashenok
Yetta Jensen Bogarde
Baran Keki
Ida Koczor
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 20:46
Membro (2007)
Inglês para Português
+ ...
Other Nov 13, 2021

Besides the Blue Board, there are plenty of resources available to find out whether a potential client is reputable. BB is a great reference source, but it’s not written in stone. Some of my long-standing customers (translation agencies) have no BB entry at all and I suspect they don’t even know that Proz exists. Anyway, like Muriel, over the years, I developed a good sixth sense or gut feeling for these things…

Liena V.
Siobhán Fulton
Robert Rietvelt
Muriel Vasconcellos (X)
Christine Andersen
Philip Lees
The Shredder
 
neilmac
neilmac
Espanha
Local time: 21:46
Espanhol para Inglês
+ ...
Other Nov 13, 2021

I don't really work with agencies, and don't usually approach them looking for work. If they come to me, they'd better have tried and trusted credentials (unlike the bottom feeders that sometimes crop up in my e-mails).

Muriel Vasconcellos (X)
Anastasia Kalantzi
Rita Utt
Tom in London
 
Jessica Noyes
Jessica Noyes  Identity Verified
Estados Unidos da América
Local time: 15:46
Membro
Espanhol para Inglês
+ ...
Various things Nov 13, 2021

Besides following my instincts, I check the email header; Google the name of the company and investigate their website; use Google maps to check their physical address and make sure it exists; and use LinkedIn to check the name of the person writing me and the names I find on the website.

Christine Andersen
Philip Lees
Maria Teresa Borges de Almeida
Thayenga
Orville Fitz-Henley (X)
Tina Vonhof (X)
Gabriele Foy
 
Kay Denney
Kay Denney  Identity Verified
França
Local time: 21:46
Francês para Inglês
. Nov 14, 2021

Jessica Noyes wrote:

Besides following my instincts, I check the email header; Google the name of the company and investigate their website; use Google maps to check their physical address and make sure it exists; and use LinkedIn to check the name of the person writing me and the names I find on the website.

And we should all do this as well as looking at the BB because we all know references can be faked.


Laura Bissio CT
Noni Gilbert Riley
Jéssica Santos (X)
Shoshi Herscu
Danielle Crouch
Tervana Kalds
Tom in London
 
Barbara Cochran, MFA
Barbara Cochran, MFA  Identity Verified
Estados Unidos da América
Local time: 15:46
Espanhol para Inglês
+ ...
Research Nov 14, 2021

I look to see if they have a website, which gives me an idea of how established they actually are, and to see if clients have posted reviews about them and their services.

Orville Fitz-Henley (X)
Nikolay Novitskiy
Danielle Crouch
Daniel Bjornstrom
 
Edward Potter
Edward Potter  Identity Verified
Estados Unidos da América
Local time: 15:46
Espanhol para Inglês
+ ...
Down payment Nov 14, 2021

The Blue Board is my primary resource when checking out a potential new customer. If they aren't there, I might duckduckgo/google them, but my mind is already close to being made up. If I am interested, I will ask for money up front.

If my "sixth sense" says that they are reliable, professional and solvent, I'll take the chance.


Noni Gilbert Riley
Danielle Crouch
 
Danielle Sanchez
Danielle Sanchez  Identity Verified
Local time: 15:46
Português para Inglês
+ ...
Payment Practices is also a resource, as well as groups on Facebook Nov 15, 2021

I also check the agency in Payment Practices. I also ask for references on Speaking Dolphins on Facebook.

Aline Amorim
Edith van der Have
Augusto Rochadel
Grigori Gazarian
 
Aline Amorim
Aline Amorim  Identity Verified
Brasil
Local time: 16:46
Inglês para Português
+ ...
Speaking Dolphins on Facebook Nov 15, 2021

I also ask for references on Speaking Dolphins on Facebook.

Augusto Rochadel
Maria da Glória Teixeira
Grigori Gazarian
 
Rosanna Palermo
Rosanna Palermo  Identity Verified
Local time: 15:46
Membro (2006)
Italiano para Inglês

MODERADOR
Speaking Dolphins, translators cafe and other sources including trust pilot Nov 16, 2021

I go check on speaking Dolphins, translators cafe, BBB and other sources including trust pilot

 
Robert Forstag
Robert Forstag  Identity Verified
Estados Unidos da América
Local time: 15:46
Espanhol para Inglês
+ ...
Three options Nov 17, 2021

1.
If the job in question is fairly small, and the outfit looks solid (e.g., has a website; favorable - or at least not many unfavorable - references on Google), then I would likely accept with a requirement of payment in full within 5-10 days of delivery.
2.
If the job in question is fairly small, and the outfit doesn't look solid (i.e., based on an absence of the above indicators) then I would probably accept "payment prior to delivery" terms (i.e., I would do the work, notif
... See more
1.
If the job in question is fairly small, and the outfit looks solid (e.g., has a website; favorable - or at least not many unfavorable - references on Google), then I would likely accept with a requirement of payment in full within 5-10 days of delivery.
2.
If the job in question is fairly small, and the outfit doesn't look solid (i.e., based on an absence of the above indicators) then I would probably accept "payment prior to delivery" terms (i.e., I would do the work, notify the contact of completion, receive payment, and only then deliver the work product).
3.
If the job involved is considerable, then I would require a down payment prior to starting work and payment of the outstanding balance prior to delivery of the work product.

Obviously, "payment" here means "reliable and confirmed payment" - no rubber.
Collapse


Edward Potter
 
Sahib Mamudu
Sahib Mamudu
Nigéria
Local time: 20:46
Inglês para Francês
+ ...
Best practice Nov 19, 2021

For one to be on a safer side, the best next step to take is to ask around to be sure. A translator is most of the time an intuitive person. Very rare to be conned if you use your instincts always.

Carlos Moura
 
Daisy H.
Daisy H.
Estados Unidos da América
Local time: 12:46
Inglês para Chinês
+ ...
Will to take the risk Nov 20, 2021

If it's a small project less than 20 dollar, I'm willing to take the risk, if it's too big, I would request for a down payment first.

Augusto Rochadel
Maria da Glória Teixeira
Ana Lucía Ayala Ibarre
 
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Poll: If a translation agency has no Blue Board record, you...?






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